Privacy Policy

Privacy Policy for Wa Ideal Protein

Effective Date: Nov 22, 2024

1. Introduction

Wa Ideal Protein ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website www.waidealprotein.com or participate in our Ideal Protein weight loss program.  

2. Information We Collect

• Personal Information: This includes information that can identify you, such as:

  • Name

  • Contact information (email address, phone number, address)

  • Health information (weight, health goals, medical history - if provided)

  • Payment information (if applicable)

• Health Information: We collect your health information, which may include your weight, health goals, and medical history, through a secure, HIPAA-compliant platform that is separate and distinct from our website. This information is collected as necessary for providing our weight loss program.

• Website Usage Information: We may automatically collect information about your interactions with our website, such as:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of your visit

3. How We Use Your Information

We may use your information for the following purposes:

• Provide and Improve Services: To provide and improve our weight loss program, including personalized coaching, support, and resources.

• Communication: To communicate with you about your program, appointments, and relevant updates.

• Marketing: To send you information about our program, special offers, and other promotional materials (unless you have opted out to receive them).

• Website Improvement: To analyze website traffic and usage patterns to improve our website's functionality and content.

• Legal Compliance: To comply with applicable laws and regulations.

4. SMS/MMS Messaging

• Opt-in: We collect your mobile phone number when you explicitly opt in to receive SMS/MMS messages from us.

• Message Content: We may send you messages related to the Ideal Protein program, including program details, recipes, special offers, and appointment reminders.

• Opt-out: You can opt out of receiving SMS/MMS messages at any time by replying "STOP" to any message.

• Message Frequency: Message frequency may vary.

• Message and Data Rates: Message and data rates may apply.
  
  
  

5. Disclosure of Your Information

• Non-Disclosure to Third Parties: We do not do not share or sell consumer personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. HIPAA Compliance

We understand that your health information is sensitive and private. We are committed to complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which establishes national standards for the protection of health information. As part of our commitment to HIPAA compliance:

• We collect and handle your health information in accordance with HIPAA regulations.

• We require all clients to complete a HIPAA authorization form that outlines how we may use and disclose your health information.

• We maintain safeguards to protect confidentiality, integrity, and availability of your health information.

Data SecurityWe take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

7. Your Privacy Choices

• Access and Correction: You can request access to or correction of your personal information by contacting us at admin@waidealprotein.com

• Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any marketing email.

• SMS/MMS Messages: You can opt out of receiving SMS/MMS messages by replying "STOP" to any message.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.  

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

19710 Governors Hwy, Ste 3, Flossmoor, IL, 60422

773-280-8988

admin@waidealprotein.com